[ legal ] Last updated 12 October 2026
Legal
The documents that govern use of the platform. The Acceptable Use Policy is the one worth reading before you send: it covers where recipient addresses may come from, which is what most account suspensions are about.
01
Terms of Service
The contract between you and us: the service, the fees, and what happens when something goes wrong.
02Privacy Policy
What personal data we hold, why, for how long, and the rights you have over it.
03Acceptable Use Policy
What may and may not be sent through the platform. The list-sourcing rules are the ones that get accounts suspended.
04Refund and Cancellation
How billing works, how to cancel, and when a refund is given.
05Data Processing Addendum
For customers who need a processor agreement under GDPR or UK GDPR.
Who to write to
- Abuse reports
- abuse@bookmyspot.us — read the same day, answered by a person
- Privacy and data requests
- privacy@bookmyspot.us
- Billing
- billing@bookmyspot.us
- Anything else legal
- legal@bookmyspot.us