Solved ✓ Deliverability

DKIM passes but mail still lands in spam, what am I missing?

M Started by maria_dev · 2h ago · 3 replies · 512 views

#dkim#spam#deliverability

maria_devMember · 2h ago

I've set up my domain, DKIM and SPF all show verified on the dashboard, and test tools say DKIM=pass, SPF=pass. But mail from send.mydomain.com still lands in Gmail's spam folder. What am I missing?

Sending volume is low (~50/day), all transactional. Any pointers appreciated.

3 replies

✓ Marked as solution

Hasan Staff Staff · 1h ago

Check three things in order: (1) your DKIM TXT is published exactly as shown on the domain page (no line breaks in the p= value), (2) SPF includes our sending host, and (3) DMARC alignment — the From domain must match the DKIM d= domain. If all three pass, spam placement is almost always content and reputation, not auth. A brand-new domain and IP start with no reputation, so early mail is scored strictly. Mark a few as “not spam”, keep content varied, and warm up gradually.

olu.builds Regular · 40m ago

This was my issue too — I had the DKIM record wrapped across two TXT strings and the receiver only read the first. Pasting it as a single string fixed it instantly.

maria_dev Member · 20m ago

Confirmed, it was the DKIM line-break plus warm-up. Marking as solved, thank you both.

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