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Resources

Deliverability, SMTP, security and developer guides, from the people running the infrastructure.

Deliverability
Featured

The 2024 Gmail & Yahoo sender rules, explained for developers

Authentication, complaint rates and one-click unsubscribe, what actually changed, and the exact settings that keep transactional mail in the inbox.

Deliverability

Gmail & Yahoo sender rules: what bulk senders must do

Authenticate with SPF and DKIM, publish DMARC, keep complaints under 0.3%, and support one-click unsubscribe.

Deliverability

DKIM passes but mail still lands in spam — why

Authentication is necessary, not sufficient. Reputation and engagement decide the folder.

DNS

The SPF 10-lookup limit and how to stay under it

Too many include: mechanisms cause a permerror — and a permerror is an SPF failure.

DNS

DMARC explained: none, quarantine, reject

DMARC ties SPF and DKIM to your From domain and tells receivers what to do on failure.

Deliverability

Hard vs soft bounces, and why you must suppress hard ones

A hard bounce is permanent. Keep mailing it and you look like a spammer.

Product

Message streams: keep transactional and broadcast apart

Mixing a marketing blast with password resets lets one bad campaign sink your critical mail.

API

Webhooks done right: verify signatures and deduplicate

Every event is signed and may be retried — verify the HMAC and dedupe on the event id.

Deliverability

Warming up a new sending IP without getting blocked

Ramp volume gradually so receivers build trust in your pattern.

SMTP

Which SMTP port should you use: 587, 465 or 2525?

587 with STARTTLS is the modern default; 465 is implicit TLS; 2525 is a fallback when others are blocked.

Deliverability

Five ways to cut your complaint rate below 0.1%

Only mail people who asked, make unsubscribe trivial, and honour it instantly.

SMTP

STARTTLS vs implicit TLS: which port should you use?

A practical guide to 587, 465 and 2525, and why legacy servers sometimes need cleartext auth.

Security

Locking down API keys with IP allowlists and scopes

Least-privilege keys, per-domain restrictions and rotating credentials without downtime.

Developer Guides

Sending your first email with the REST API

From API key to a delivered, DKIM-signed message in under five minutes.

Deliverability

Bounce classification: hard, soft, and what to do about each

How auto-suppression and retries protect your reputation, and when to intervene manually.

Product Updates

Templates and Message Streams are here

Reusable copy with variables, and a clean split between transactional and broadcast mail.

Developer Guides

Handling inbound email with routes and webhooks

Forward, store or POST incoming mail to your app, matched by recipient, sender or subject.